Fantastic experience! Matt did a great job with our flight. He was very knowledge in explaining the sites, different kinds of lava, and answering all of our questions. He always made sure that everyone was able to view the sites no matter where they were sitting.
We were very happy that we were able to go on our tour since there had been some bad weather on previous days. We had to wait on our fellow passengers since they didn't seem to understand what time they needed to be there and slept in/went to breakfast. After a period of time Paradise actually let us go on our own for our tour which was nice. I only wish I could get that hour plus of sleep back.
A big thanks for the great tour. It was great getting a bird's eye view of the island.
Expérience exceptionnelle !! Malheureusement un peu gâchée par le personnel au guichet (Mlle Adams aéroport de hilo) absolument désagréable prix annoncé au moment de la réserve 249 dollars au moment de payer 299 dollars . Pas un regard pas un sourire juste de dire sans nos regarder que « c’était Comme ça qu’on avait qu’a payer « compte tenu du prix exorbitant le personnel pourrait au moins être aimable et souriant
This was our 30th wedding anniversary splurge. The doors off is the most incredible experience! We were able to see the lava inside the crater, and that was totally amazing! My only complaint is that we never got close to the waterfalls. We were so far up that we could barely spot them. Other than that this was a perfect trip!! I highly recommend it!!
We researched many companies & decided on the doors off volcano experience & it was fantastic! Make sure you have straps for your camera and cell & if you don't the company sells cell phone straps for $2. The company was great & our pilot Pete was so fun! Also photography wise consider video because the photos are great but the moving experience is incredible. We were lucky & saw lava but weather & lava are variable & regardless of luck its incredible experience to see such primal landscape up close.
We are sending feedback about our recent (4/22/2017) tour from Hilo. Every single item on the rating list gets 5 stars, more if I could. A helicopter tour has been on the bucket list for several years. To combine that experience with viewing emerging lava was wonderful. Matt was a thoughtful and experienced pilot, the ground crew were most kind and courteous, it was perfect! We are from New Jersey and found this tour by searching the internet and, of course, reviewed it on Trip Advisor. Most assuredly put these comments on your website, it was a terrific experience.
Amazing!!!! I know I didn't thank Luka for the ride and for that I apologize! Thank you so much! This was my first helicopter ride so I thought why not and went without the doors. You will not be disappointed!
Loved the trip. Doors off is the only way to go!!!
Excellent Flight- Great experienced pilot. Saw lava breakout- Outstanding trip.
Excellent! All smiles, nice way to spend our 40th Anniversary.
Amazing- my cheeks are still sore from smiling 🙂
Amazing! We've been on a helicopter tour 3 times but this was absolutely the best! Great doors off!
Would recommend to everyone. Best trip ever.
First helicopter ride and you set the bar high!
Fly with doors off, it's the best! Nice weather. Great lava flows!! Nice waterfalls!
Really loved this experience. Very professional from start to finish.
Pete was a great pilot and tour guide we saw lots of lava. Paradise staff was great getting us an unforgettable adventure. Thanks!
Awesome experience. ALL employees friendly and smiling!
So much fun, and the nicest staff!
Our pilot was so knowledgeable and friendly - He made the trip special. Ground crew also so friendly and helpful!
What a great time. Thank you for such a memorable experience.
One of the best flights I been on
Thank you! One more check on the bucket list we saw a lava flow!
Overall experience was very good. Ground crew were very informative. 100% satisfied with the entire experience.
Thank you Jork. Great Flight!
Take the doors off tour for a great experience. The pilot was professional and found what lava was flowing to give us a great experience.
I want to see again and I love this volcano eruption
We loved our No Doors Volcanoes & Falls tour. This was our first helicopter ride, so we weren't sure what to expect. We were given great directions to the Hilo International Airport by email, good advice on what to bring (it is cold up there, so definitely wear long pants, socks, and a long-sleeve jacket), and staff were friendly and informative.
There were only four passenger spaces on our helicopter, and no bad seat (you get assigned to your seat according to weight). The views are spectacular, and the pilot did an excellent job of making sure everyone got to see the same view from several perspectives. As long as you had your camera strapped, you could take pictures.
The pilot was knowledgeable and told us about the landscape below. We flew over macadamia farms and on to the lava flows of the Kilauea Volcano. It is hard to predict what the flows will look like on any given day, but we were fortunate to see some molten lava streams, and it was breathtaking to watch them flow into the ocean. When we circled over the lava, you could feel the heat, an unforgettable sensation! (So glad we chose the no-doors option!)
On the way back, you get a great view of Hilo's harbor and a glimpse of the Rainbow Falls.
Here's what we saw on our tour: http://transplantedtatar.com/2013/09/01/flying-over-lava/
I'd do it again, and would certainly choose the no-doors option.
With the doors off, we got some awesome snapshots of the lava from above! Was so amazing to feel the heat of the lava.... This tour is totally rad - a must see for anyone visiting the Big Island.